FIELD-SERVICE-CONSULTANT STUDY GUIDES & NEW FIELD-SERVICE-CONSULTANT EXAM DISCOUNT

Field-Service-Consultant Study Guides & New Field-Service-Consultant Exam Discount

Field-Service-Consultant Study Guides & New Field-Service-Consultant Exam Discount

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Try Salesforce Field-Service-Consultant Exam Questions In Various Formats That Are Simple to Use. LatestCram offers Salesforce Exam Questions in three formats to make preparation simple and allow you to study at your own pace.

Salesforce Certified Field Service Consultant exam is a comprehensive test that covers a wide range of topics such as service territories, service resources, work orders, scheduling, and dispatching. Field-Service-Consultant exam consists of 60 multiple-choice and multiple-select questions to be completed within 105 minutes. Candidates must score at least 63% to pass the exam and earn the certification. Salesforce Certified Field Service Consultant certification is ideal for professionals who are working as field service managers, consultants, or administrators and want to enhance their skills and knowledge in Salesforce Field Service.

Salesforce Field-Service-Consultant Certification is an excellent option for professionals who want to build their career in the field service industry. Salesforce Certified Field Service Consultant certification is designed to validate the individual's knowledge and skills in Salesforce Field Service Lightning and can open up many career opportunities. Field-Service-Consultant exam is challenging, but with the right preparation and dedication, individuals can pass the exam and earn their certification.

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New Salesforce Field-Service-Consultant Exam Discount | Actual Field-Service-Consultant Tests

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Salesforce Certified Field Service Consultant Sample Questions (Q63-Q68):

NEW QUESTION # 63
A customer makes one appointment for the sales department, and another appointment for the service department. The two appointments should be handled on the same day, but should be created as separate appointments. In addition, the Technician must complete one appointment before starting the next. The agent wants to make sure these two appointments are scheduled together and in sequence.
Which three things should the Consultant verify to ensure these requirements are met and simultaneous scheduling will occur?
Choose 3 answers

  • A. The Dependency Type is set to Start After Finish and Same Day on the first service appointment in the dependency.
  • B. The Same Resource and Same Day fields appear on the Service Appointments page layout.
  • C. A dependency has been created between the two appointments and the start times are the same.
  • D. The checkbox Use all-or-none scheduling for related appointments in Field Service Settings is selected.
  • E. The Complex Work Visualforce page is added to the Service Appointments page

Answer: A,D,E


NEW QUESTION # 64
an inventory manager at universal containers wants to better understand the distribution of a critical and expensive part across all Inventory locations as the is reused and restocked What should the consultant leverage to meet this requirement?

  • A. entertainment plan
  • B. Assets
  • C. product item
  • D. maintenance plan

Answer: C


NEW QUESTION # 65
Some Technicians report that they are unable to log in to the Salesforce Field Service mobile app. The Consultant confirmed that the Technicians have the Salesforce Field Service Resource Licenseand Salesforce Field Service Resource Permissions assigned to them.
How should a Consultant provide access to the Salesforce Field Service mobile app?

  • A. Assign a Field Service Mobile License to the user.
  • B. Modify the user record.
  • C. Modify the user's Profile.
  • D. Update Public Group membership.

Answer: C

Explanation:
To provide access to the Salesforce Field Service Mobile App, the user's profile must have the Field Service Mobile permission enabled.Updating Public Group membership, assigning a Field Service Mobile License to the user, or modifying the user record would not grant access to the mobile app. References:https://help.
salesforce.com/s/articleView?id=sf.fs_mobile_app_permissions.htm&type=5


NEW QUESTION # 66
Universal Containers tracks customer issues in its call center. Sometimes a Technician is required at the customer's location to resolve the issue.
Which sequence of steps should a Consultant recommend to dispatch the Technician?

  • A. Create Case, Create Work Order, Create Service Appointment, Dispatch Service Appointment.
  • B. Create Work Order, Create Case, Dispatch Work Order, Create Service Appointment.
  • C. Create Case, Create Service Appointment, Create Work Order, Dispatch Service Appointment.
  • D. Create Service Appointment, Create Work Order, Create Case, Dispatch Service Appointment.

Answer: A

Explanation:
Explanation
This is the recommended sequence of steps to dispatch a technician for a customer issue. A case is created to track the customer issue, a work order is created to track the work that needs to be done, a service appointment is created to schedule the work, and a service appointment is dispatched to assign it to a technician.
References:
https://trailhead.salesforce.com/en/content/learn/modules/field_service_basics/field_service_work_orders


NEW QUESTION # 67
Universal Containers wants to allow Field Technicians to view work progress through the Work Order Line Item card in the Field Service mobile app. How can this be supported?

  • A. Create a Report Chart that summarizes Work Order Line Items and add a link to the Lens on the Service Appointment Layout.
  • B. Create a custom Lightning Component that displays Work Order progress and deploy it to Technicians through salesforce1.
  • C. Create a custom Visualforce page, add an external link from the Mobile app to view the page in the mobile browser.
  • D. Add the Work Order Line Items Related List to the Work Order Page Layout and assign the Layout to the Technician's profile.

Answer: D


NEW QUESTION # 68
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